Official Document

Terms & Conditions max855

This document outlines the conditions governing the relationship between max855 and every user who accesses or uses our online betting platform. Please read carefully before opening an account.

Effective: 1 January 2026
International licensing
Aged 21 and above only

Foundation of the User Agreement

Six core principles that underpin the relationship between max855 and every registered user.

Age Eligibility

max855 services are only open to users aged 21 and above. Age verification may be requested at any time during the withdrawal process or account review. ⚠️

One Account Per User

Each user is only permitted to hold one active account. Registering multiple accounts to exploit the bonus or promotion system is strictly prohibited.

Transaction Security

All deposits and withdrawals are processed through verified methods only. Payment details submitted must be in the name of the registered account holder. 🔒

Clear Bonus Terms

Every promotion and bonus has specific conditions that must be met before bonus funds can be withdrawn. Wagering requirements must be completed within the stipulated period.

Information Confidentiality

max855 protects users' personal information in accordance with a strict privacy policy. Information is not shared with third parties without user consent, except where required by law.

Responsible Gambling

max855 is committed to responsible gambling practices. Users may set deposit limits and activate the self-exclusion feature through customer support.

Updated: 1 January 2026

By accessing, registering for, or using any part of the max855 platform, you agree to be bound by the terms and conditions stated below. If you do not agree with any part of this document, you are not permitted to use max855 services.

1

Account Eligibility

max855 services are only available to individuals who meet the following eligibility requirements. Registering for and using this platform means you confirm that you meet all stated conditions.

  • Aged 21 and above on the date of registration.
  • Registering in a personal capacity, not on behalf of an organisation or third party.
  • Not currently under any active self-exclusion programme.
  • There are no legal restrictions in your current place of residence prohibiting the use of online betting platforms.
  • Your account has not previously been suspended or terminated by max855 due to fraud or misuse.
max855 reserves the right to request identity verification documents at any time. Users who fail to submit the required documents within the stipulated timeframe may face temporary account suspension.
2

Registration & Account Security

During the registration process, you are required to provide accurate, complete and current information. Each user is only permitted to hold one active account. Registering more than one account by the same individual is a breach of these terms and may result in the closure of all related accounts and forfeiture of any funds held within them.

You are solely responsible for the security of your account username and password. max855 will not be liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login details.

  • Use a strong password that is different from those used on other platforms.
  • Do not share your login details with anyone, including unofficial agents or representatives.
  • Contact customer support immediately if you suspect unauthorised access to your account.
  • Log out of your account after each session, especially when using a public or shared device.
max855 customer support will never ask for your password through any communication channel. Be cautious of identity fraud attempts.
3

Deposit & Withdrawal

max855 supports a range of payment methods for the convenience of Malaysian users. All transactions are processed through secure, encrypted channels. The payment account used must be in the same name as the registered max855 account holder.

Accepted deposit and withdrawal methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrencies including USDT, BTC and ETH.

  • Minimum deposit: RM30 for all payment methods.
  • Minimum withdrawal: RM100 per request.
  • Withdrawal processing time is typically between 30 minutes and 3 hours.
  • Withdrawals may only be made to the same payment method used for the original deposit, where applicable.
  • max855 reserves the right to request additional identity verification before approving a withdrawal request.
max855 does not charge any processing fees for deposits or withdrawals. However, your e-wallet provider or bank may apply their own charges based on their terms.

Any attempt to transfer funds between user accounts, or to use a third-party account for transactions, is prohibited and may result in account suspension and further investigation.

4

Bonus & Promotions

max855 offers various promotions to new and existing users, subject to the specific terms of each promotion. Users are advised to read the conditions of each bonus before accepting it.

The max855 welcome bonus offers a 100% match on the first deposit up to RM888. The wagering requirement is set at 20 times the bonus amount received. For example, if you deposit RM100 and receive a RM100 bonus, your balance is RM200, and the total wagering to be completed is RM100 × 20 = RM2,000 before the bonus funds can be withdrawn.

  • Bonuses may only be claimed once per promotion unless stated otherwise.
  • Wagering requirements must be completed within the validity period of the promotion.
  • Bets placed using hedging or arbitrage strategies are excluded from fulfilling wagering requirements.
  • max855 reserves the right to void bonuses and related winnings if abuse of the terms is detected.
  • The max855 VIP Program offers weekly cashback to Bronze, Silver and Gold members based on their betting activity.
All decisions regarding bonus eligibility are final and made by max855 management. Users may contact customer support for any promotion-related enquiries.
5

Betting Rules

All betting activity on max855 follows the rules set for each game category. Users are responsible for understanding the game rules before joining any table, slot or sports market.

  • Game results generated by the system are final and cannot be disputed.
  • Any technical disruption during an active round will be resolved in accordance with max855's fair play policy.
  • Bets placed using funds obtained through unlawful means or fraud will be voided in full.
  • The use of automated software, bots or third-party assistance tools to manipulate game outcomes is prohibited.
  • For sports, the odds displayed at the time a bet is placed are the applicable odds, unless a clear system error has occurred.

max855 reserves the right to void bets suspected of involving fraud, market manipulation or exploitation of technical errors. In such cases, the original deposit will be returned to the user but any winnings will not be paid out.

6

Responsible Gambling

max855 takes its social responsibility to reduce the risk of problem gambling seriously. We provide the tools and support needed to help users maintain control over their betting activity.

  • Users can set daily, weekly or monthly deposit limits through customer support.
  • The self-exclusion feature allows users to restrict account access temporarily or permanently.
  • Users who show signs of problem gambling will be referred to appropriate support resources.
  • max855 does not advertise to individuals who have activated self-exclusion.
Gambling should be entertainment, not a source of income. Do not bet money you cannot afford to lose. If you feel that gambling is starting to affect your daily life, contact our customer support for immediate assistance.

For more information on responsible gambling and available support resources, please visit our Responsible Gambling page.

7

Account Restrictions & Termination

max855 reserves the right to suspend, restrict or terminate any user account if there is evidence or reasonable suspicion that the user has violated these terms and conditions or engaged in unlawful activity.

  • Registering multiple accounts or using a false identity.
  • Attempting to influence game outcomes through unauthorised means.
  • Systematic abuse of bonuses or promotions.
  • Money laundering activity or suspected transactions.
  • Providing false or misleading personal information during registration or verification.

In cases where an account is terminated due to fraud, max855 reserves the right to forfeit all balances in the account, including cash and bonuses. Users whose accounts are terminated for this reason are not entitled to appeal for account reinstatement.

8

Responsibilities & Liability Limits

The max855 platform is provided "as is" without any guarantee of zero errors or continuous availability. max855 is not liable for any loss or damage arising from reliance on information displayed on this platform.

  • max855 does not accept liability for indirect, incidental or consequential losses.
  • Users acknowledge that betting carries the risk of financial loss and accept personal responsibility for their betting decisions.
  • max855's total liability to any user will not exceed the user's net deposit amount in the 12 months preceding the claim.
  • max855 is not liable for service failures caused by factors beyond its control, such as internet disruptions, power outages or natural disasters.
9

Privacy & Data Policy

The collection, use and protection of users' personal information is governed by the separate max855 Privacy Policy. By using our services, you consent to the collection and processing of your personal information as described in that policy.

max855 collects information required for identity verification, transaction processing, fraud prevention and compliance with international licensing requirements. This information will not be sold or shared with third parties for marketing purposes without your consent.

To understand more about how we handle your data, please review our Privacy Policy page in full.

10

Terms Amendment

max855 reserves the right to modify, add to or remove any part of these terms and conditions at any time without prior notice. Changes will take effect immediately upon publication on the official website.

Continued use of the max855 platform after any changes is considered your acceptance of the amended terms. You are advised to review this page periodically to stay informed of any recent changes.

If you do not agree with any amendment to the terms, please stop using the platform and contact our customer support to proceed with an orderly account closure.

Any dispute arising in connection with these terms and conditions will be resolved through a mutually agreed arbitration process, subject to the jurisdiction established by max855's international licensing.

Enquiries About Terms & Conditions

You must be at least 21 years old to register and use max855 services. This is an absolute requirement set to protect younger users from gambling activities. max855 reserves the right to request age verification documents at any time.

Withdrawal requests at max855 are typically processed within 30 minutes to 3 hours. This timeframe depends on the withdrawal method chosen and any additional verification requirements that may apply. The minimum withdrawal amount is RM100 per request.

The wagering requirement for the max855 welcome bonus is set at 20 times the bonus amount received. For example, if you deposit RM100 and receive a RM100 bonus, your balance is RM200, and you need to complete bets totalling RM2,000 (RM100 × 20) before the bonus funds can be withdrawn. The maximum bonus is RM888.

No. Each user is only permitted to hold one active account. Registering multiple accounts is a serious violation of max855 terms and may result in the closure of all related accounts and forfeiture of balances held within them. If you are experiencing issues with an existing account, contact our customer support for assistance.

To activate the self-exclusion feature, contact max855 customer support via live chat or email at [email protected]. Our team, available 24/7, will help you set deposit limits or activate an exclusion for the period you choose. Self-exclusion requests are processed promptly and in full confidence.

max855 accepts Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrencies including USDT, BTC and ETH. The minimum deposit for all methods is RM30. All transactions are processed through secure channels and payment details must be in the name of the registered account holder.

Yes, max855 reserves the right to modify these terms and conditions at any time. Changes take effect immediately upon being published on the official website. Users are advised to review this page regularly. Continued use of the platform after any changes is considered your acceptance of the latest terms.

Ready to Get Started? Start Playing

Open your account and enjoy a 100% welcome bonus of up to RM888 on your first deposit. Our customer support team is available 24/7 in Bahasa Melayu and English.

Gambling involves risk. For users aged 21 and above only.